Posted 29.08.11
People of passion behind the brand
While the heavy side of our industry waits for new regulations to help grow their businesses, the Fighters that Fuso dealers are registering in accelerating numbers for city and rural distribution suggests the gentle rise in GDP is adding some confidence. Tourism, too, appears to be feeling a warm draught of air, with Rosa buses meshing well with the aims of New Zealand operators.
Look behind the scenes of Fuso dealerships across the country and you’ll quickly see the energy and commitment invested in them. In Whangerei, the team at Keith Andrews Trucks is proudly polishing the Fuso Diamond Dealer award it won for the exemplary customer service that’s underpinned an outstanding, hard-fought year.
At the mouth of the Hutt River, Phil Wheelans Trucks and Vans is bolstering its position as an industry heavyweight with a vastnew Seaview operation. It’s a unique one-stop with a new level of productivity and efficiency: most new Fuso trucks will be completely prepared for work without ever leaving the site. In the south, the new seven-location Prestige Commercial Vehicles operation – Nelson to Invercargill – is demonstrating to customers how it can bring fresh economies and efficiencies to a huge part of the mainland. Of course, at the end of the day it’s all down to people.
While Fuso isn’t short of shining lights, few can compare with the iconic Ron Berg; just retired as general manager of Phil Wheelans’ Palmerston North dealership (Jolly & Mills for most of his 59 years there since his apprentice days). In that time, Ron reckons he’s helped 5,000 customers into a new truck or a used one. Thanks, Ron, for the loyalty and passion you brought to allyour Mitsubishi and Fuso customers over an incredible career.
Roger White

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